Terms of Use

Last updated: June 2026

1. About these terms

These terms explain the rules for using our websites, platforms, products, content and services.

They apply to:

ologylearning.co.uk
plurio.co.uk
Plurio
Content-Ology
Deliver-Ology
any related public pages, product pages, help materials, resources, trials, demos, platform areas, learning content, downloadable materials and online services that link to these terms.

In these terms, “Ology Learning”, “we”, “us” and “our” means Ology Learning Limited.

“You” means any person who accesses or uses our websites, platforms, products, content or services.

By using our websites, platforms, products, content or services, you agree to these terms. If you do not agree to these terms, you should not use them.

2. Who we are

Legal entity: Ology Learning Limited
Company number: 16256712
Registered office / trading address: 13 Main Street, Stathern, LE14 4HW
Email: info@ologylearning.co.uk

Ology Learning provides business-focused learning, HR, compliance, people management, training and platform services.

3. Other terms that may apply

These terms should be read alongside any other terms, notices or agreements that apply to your use of our websites, products or services.

These may include:

our Privacy Policy;
our Cookie Policy;
any customer subscription agreement;
any order form;
any data processing agreement;
any acceptable use policy;
any product-specific terms;
any trial, demo or proposal terms;
any written agreement between us and your organisation.

If your organisation has entered into a separate written agreement with us, that agreement will take priority over these terms where there is a conflict.

These terms are not intended to replace a signed customer contract, subscription agreement, data processing agreement or order form.

4. Business use

Our websites, platforms, products and services are intended for business use.

They are not intended for personal, household or consumer use.

If you access Plurio or another Ology Learning service through your employer or another organisation, you must also follow that organisation’s own policies and instructions.

5. Accessing our websites and platforms

We may update, change, suspend, withdraw or restrict access to all or part of our websites, platforms, products or services at any time.

We do not guarantee that our websites or platforms will always be available, uninterrupted, secure or error-free.

We may carry out maintenance, updates or changes where needed.

We are not responsible if our websites or platforms are unavailable for any reason outside our reasonable control.

6. Accounts and login details

Some areas of our websites or platforms may require an account.

You are responsible for keeping your login details secure and confidential.

You must not share your login details with anyone else unless we have expressly allowed this or your organisation has authorised it through proper account management.

You must tell us, or your organisation’s administrator, immediately if you believe your account has been compromised or used without permission.

We may disable or suspend accounts where we reasonably believe there has been a breach of these terms, a security risk, misuse, non-payment, unauthorised access or another legitimate reason.

7. Customer administrators and authorised users

Where your organisation uses Plurio or another Ology Learning service, your organisation is responsible for deciding who may access the service and what permissions they should have.

Customer administrators are responsible for:

adding and removing users;
assigning appropriate roles and permissions;
ensuring user information is accurate;
managing internal access controls;
ensuring users are authorised to access the relevant data;
ensuring use of the platform complies with the organisation’s own policies and legal obligations.

You must only access data, records, documents, reports or platform areas that you are authorised to access.

8. Acceptable use

You must use our websites, platforms, products and services lawfully and responsibly.

You must not:

use them in any unlawful, fraudulent, harmful or misleading way;
use them to harass, abuse, threaten, defame or discriminate against anyone;
upload or transmit malicious code, viruses, malware or harmful material;
attempt to gain unauthorised access to any system, account, database, network or data;
bypass or attempt to bypass security, authentication, permissions or access controls;
interfere with the normal operation of our websites, platforms or services;
scrape, harvest, extract, copy or mine data except where expressly permitted;
use automated tools, bots, crawlers or scripts without our written permission;
reverse engineer, decompile, disassemble or attempt to derive source code from any part of our platform;
copy, resell, sublicense, distribute or commercially exploit our content, software or services without written permission;
use our content or platform to develop, train or improve a competing product or AI model;
upload content that infringes another person’s rights;
upload content that is unlawful, offensive, abusive, obscene, defamatory, discriminatory or otherwise inappropriate;
impersonate another person or misrepresent your identity or authority;
use our services in a way that could damage our reputation or business.

We may remove content, restrict access, suspend accounts or take other appropriate action if we reasonably believe these terms have been breached.

9. Your content and uploaded materials

You, or your organisation, may upload, submit, create or store information, documents, text, images, records, prompts, messages, files or other materials through our websites or platforms.

You are responsible for ensuring that you have the right to upload, submit, use and share that content.

You must ensure that your content:

is accurate where accuracy is important;
does not infringe third-party rights;
does not breach confidentiality obligations;
does not contain unlawful material;
is appropriate for the purpose for which it is uploaded;
complies with applicable law and your organisation’s policies.

You retain ownership of your content.

By uploading or submitting content, you grant us the right to host, store, process, transmit, display and use that content as needed to provide, maintain, secure, support and improve the relevant service.

Where we process customer-controlled personal data, we do so in accordance with the relevant customer agreement, data processing agreement and Privacy Policy.

We do not claim ownership of customer data uploaded to Plurio.

10. Sensitive data and customer responsibility

Plurio may allow customers and users to input HR, learning, compliance, employment, sickness, medical, DBS, demographic, payroll, performance, incident, document, survey, AI prompt or other sensitive information.

Your organisation is responsible for deciding what information should be entered into Plurio and for ensuring that it has a lawful basis to collect, use and store that information.

You must not upload sensitive information unless:

you are authorised to do so;
it is necessary for the relevant purpose;
it is permitted by your organisation’s policies;
it complies with applicable law.

11. Intellectual property

All intellectual property rights in our websites, platforms, software, content, branding, designs, logos, text, graphics, videos, training materials, templates, course materials, workflows, resources, documents and other materials belong to us or our licensors unless stated otherwise.

This includes materials made available through Plurio, Content-Ology, Deliver-Ology and Ology Learning.

You may access and use our content only for the purpose for which it is made available and in accordance with these terms and any applicable customer agreement.

You must not copy, reproduce, adapt, modify, publish, distribute, sell, license, share, upload, transmit, display, create derivative works from or commercially exploit our content without our written permission.

Where learning materials, templates, workbooks, documents, videos or resources are made available to a customer, they are licensed only for that customer’s internal business use unless we agree otherwise in writing.

You must not remove copyright notices, branding, watermarks, ownership notices or other rights information from our materials.

12. Product names, trade marks and branding

“Ology Learning”, “Plurio”, “Content-Ology”, “Deliver-Ology” and our associated names, logos, product names and branding are owned by us or used by us under licence.

You must not use our names, logos, branding or trade marks without our written permission, except where allowed by law.

You must not suggest that we endorse, sponsor or approve you, your organisation, your product or your service unless we have agreed this in writing.

13. Feedback and suggestions

If you provide feedback, ideas, suggestions or recommendations about our websites, platforms, products or services, we may use them to improve our business, products and services.

You agree that we may use feedback without needing to pay you or obtain further permission, provided we do not disclose your confidential information or personal data unlawfully.

14. Website and product content

The content on our websites and platforms is provided for general information, business, learning, HR, compliance or product use.

We aim to keep our content accurate and up to date, but we do not guarantee that all content will always be complete, accurate, current or suitable for your particular circumstances.

You should make your own assessment before relying on any information, guidance, template, learning content, report, recommendation or output.

We may update, correct, remove or change content at any time.

15. No legal, HR, employment, tax, medical or safety advice

Our content, platform features, AI outputs, templates, courses, reports, dashboards and guidance are designed to support business decision-making, learning, HR, compliance and people management.

They are not a substitute for professional advice.

Nothing on our websites, platforms or services should be treated as legal, employment, HR, tax, medical, health and safety, safeguarding, regulatory or other professional advice.

You and your organisation are responsible for seeking appropriate professional advice where needed.

This is particularly important where decisions may affect employment rights, disciplinary action, dismissal, redundancy, pay, sickness, health, safety, safeguarding, equality, discrimination, compliance, legal claims or regulatory obligations.

16. AI-enabled features

Plurio may include AI-enabled features, such as AI support, AI content assistance, AI insights, AI coaching, AI compliance support or AI recommendations.

AI outputs may be incomplete, inaccurate, outdated, biased, unsuitable or inappropriate for your circumstances.

You must review AI outputs before relying on them.

You must not use AI outputs as the sole basis for decisions that may have legal, employment, HR, financial, health, safety, safeguarding, regulatory or similarly significant effects.

You are responsible for ensuring that AI features are used lawfully, fairly and appropriately within your organisation.

You must not submit unnecessary sensitive personal data, confidential information or third-party data into AI features unless you are authorised to do so and it is appropriate for the relevant task.

We may restrict, suspend or change AI features at any time.

17. Trials, demos and previews

We may offer trials, demos, previews or sample access to our products or services.

Trial, demo or preview access may be limited by time, users, functionality, content, data, availability or other conditions.

We may withdraw or suspend trial, demo or preview access at any time.

Unless we agree otherwise in writing, trial, demo and preview materials must not be copied, downloaded, shared, resold, distributed or used for any purpose other than evaluating our products or services.

We are not obliged to continue providing a trial, demo or preview after the relevant period ends.

18. Downloads and resources

Where we make downloadable resources available, you may use them only for the purpose stated or reasonably implied at the time of download.

Unless we agree otherwise in writing, downloaded materials are for your internal business use only.

You must not resell, redistribute, republish, upload, share publicly, adapt commercially or use downloaded materials to create competing products or services.

19. Third-party links and services

Our websites and platforms may include links to third-party websites, tools, content, plug-ins, integrations or services.

These links are provided for convenience only.

We do not control third-party websites or services and are not responsible for their content, security, availability, privacy practices or terms.

The inclusion of a link does not mean that we endorse or approve the third party, its products, services or content.

You should review the terms and privacy information of any third-party service before using it.

20. Integrations and external providers

Some products or services may connect to or depend on third-party providers, integrations or infrastructure.

These may include providers for hosting, authentication, email delivery, analytics, video, meetings, payment processing, AI, storage or other operational services.

We are not responsible for failures, interruptions or issues caused by third-party providers outside our reasonable control.

Use of third-party services may be subject to the third party’s own terms and privacy information.

21. Security and viruses

We do not guarantee that our websites, platforms, files, emails or content will be free from bugs, viruses, vulnerabilities or harmful components.

You are responsible for using your own virus protection software and taking appropriate security precautions.

You must not misuse our websites or platforms by introducing viruses, malware, trojans, worms, logic bombs or other harmful material.

You must not attempt to gain unauthorised access to our websites, platforms, servers, databases, systems or networks.

We may report suspected unlawful activity to relevant authorities and cooperate with them where appropriate.

22. Confidentiality

If you access confidential information through our websites, platforms, products or services, you must keep it confidential and use it only for the purpose for which you are authorised to access it.

You must not disclose confidential information to anyone else unless you are authorised to do so or required by law.

This applies to customer data, platform records, pricing, product information, technical information, business information, personal data and any other information that is confidential by its nature or marked as confidential.

23. Data protection

We handle personal data in accordance with our Privacy Policy.

Our Cookie Policy explains how we use cookies and similar technologies.

Where we process personal data on behalf of a customer, we do so in accordance with the relevant customer agreement and data processing agreement.

You and your organisation are responsible for ensuring that any personal data you upload, submit or process through our services is handled lawfully and appropriately.

24. Service changes and product development

We may improve, update, modify, replace, remove or discontinue features, content or services from time to time.

We may do this for reasons including:

product improvement;
security;
legal or regulatory requirements;
supplier changes;
technical changes;
customer feedback;
commercial reasons;
operational needs.

Where a separate customer agreement applies, any commitments about service levels, product availability or material changes will be governed by that agreement.

25. Suspension and withdrawal of access

We may suspend, restrict or withdraw access to our websites, platforms, products or services if we reasonably believe that:

you have breached these terms;
your organisation has breached a customer agreement;
payment is overdue;
access creates a security risk;
access may breach the law;
access may harm us, our customers, users, suppliers or systems;
you are using the service in an unauthorised or inappropriate way;
we are required to do so by law or a third-party provider.

We may also remove or restrict access to content that we reasonably consider unlawful, infringing, harmful, inappropriate or in breach of these terms.

26. Warranties and disclaimers

Our websites, platforms, products, content and services are provided on an “as available” basis unless a separate written agreement states otherwise.

To the fullest extent permitted by law, we do not give any warranties, representations or guarantees that:

our websites or platforms will always be available;
content will always be accurate, complete or up to date;
defects will always be corrected immediately;
our websites or platforms will meet your specific requirements;
our websites or platforms will be free from errors, viruses or interruptions;
any particular outcome, improvement, saving, compliance result, learning result or business result will be achieved.

Nothing in these terms affects any rights that cannot be excluded by law.

27. Our liability

Nothing in these terms excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any matter where liability cannot be excluded or limited by law.

Subject to the above, and to the fullest extent permitted by law, we will not be liable for:

loss of profits;
loss of sales or business;
loss of agreements or contracts;
loss of anticipated savings;
loss of or damage to goodwill;
loss of use or corruption of software, data or information;
business interruption;
indirect or consequential loss;
losses caused by your misuse of our websites, platforms, products or services;
losses caused by inaccurate, incomplete or inappropriate information provided by you, your organisation or another user;
losses caused by reliance on general content, templates, AI outputs, dashboards, reports or guidance without appropriate review;
losses caused by third-party websites, services, providers or integrations outside our reasonable control.

Where you are a paying customer, our liability will be governed by the relevant customer agreement, order form or subscription terms.

Where you are using our websites or free materials without a separate written agreement, our total liability to you for any claim arising out of or in connection with those websites or materials will be limited to £1, unless the law requires otherwise.

28. Your responsibility to us

You agree to be responsible for losses, costs, claims, damages, liabilities and expenses that we suffer or incur as a result of:

your breach of these terms;
your unlawful use of our websites, platforms, products or services;
your unauthorised access to data, systems or accounts;
your upload or submission of unlawful, infringing or harmful content;
your breach of third-party rights;
your misuse of our intellectual property;
your failure to comply with applicable law;
your use of our services outside the permissions granted to you.

This does not apply to the extent the loss is caused by our own breach, negligence or wilful misconduct.

29. Consumer rights

Our products and services are intended for business use.

If you are acting as a consumer, nothing in these terms affects any legal rights that cannot be excluded or limited under consumer protection law.

30. Termination

We may terminate or suspend your access to our websites, platforms, products or services in accordance with these terms and any applicable customer agreement.

You may stop using our websites or services at any time.

Any terms that by their nature should continue after termination will continue, including terms relating to intellectual property, confidentiality, data protection, liability, restrictions on use and governing law.

31. Changes to these terms

We may update these terms from time to time.

The latest version will be published on our websites.

Where changes are significant, we may take additional steps to notify customers or users.

By continuing to use our websites, platforms, products or services after updated terms are published, you agree to the updated terms.

If you do not agree to updated terms, you should stop using the relevant website, platform, product or service.

32. If part of these terms is invalid

If any part of these terms is found to be invalid, unlawful or unenforceable, the rest of the terms will continue to apply.

The invalid, unlawful or unenforceable part will be treated as modified to the minimum extent necessary to make it valid, lawful and enforceable. If that is not possible, it will be treated as deleted.

33. No waiver

If we do not enforce any part of these terms, or if we delay enforcing them, that does not mean we have waived our rights.

34. Transfer of rights

We may transfer our rights and obligations under these terms to another organisation, for example as part of a business sale, restructuring, merger or transfer of assets.

You may not transfer your rights or obligations under these terms without our written permission.

35. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these terms, unless the law requires otherwise.

36. Contact us

If you have any questions about these terms, please contact:

Email: info@ologylearning.co.uk