FAQs

It's 18 first-line manager training modules that build core leadership skills - goal setting, delegation, performance management, and more - so new or inexperienced managers can lead confident, high-performing teams.

New, inexperienced or aspiring supervisors, team leads, and first-line managers looking to master fundamental leadership skills.

Goal setting, appraisal delivery, time management, effective communication, team building, problem-solving & decision-making, conflict resolution, emotional intelligence, KPIs, and 10+ other essentials.

Each module is a mix of online and offline content and activities for each learner to complete. To complete all modules in this level would take someone approximately 16-weeks to complete, based on 2-3 hours of study per per week.

Yes, our modules are interactive and engaging. Each module comes with workbooks, additional resources, tasks and activities designed to keep people engaged while providing the right support to change behaviours back in the workplace.